IT Quality Assurance Manager - Agility
Category: Vacancy
Ad ID: 1518

Kuwait City, Capital Governorate, Kuwait

Posted: 10 May, 2016, 06:25 PM
443
Ad Description

JOB PURPOSE
The IT Quality Assurance Manager is responsible to develop and establish procedures and quality standards and to monitor these against agreed targets.

KEY RESPONSIBILITIES
· Developing, agreeing and implementing ITpolicies, processes, procedures, and standards
· Monitor compliance with ITpolicies, processes, procedures, and standards
· Ensuring that Service Providers comply with international standards such as ISO
· Developing and updating Service Providers’ SLAs
· Monitoring Service Providers’compliance with SLAs as per the Service Agreement and calculating penalties for non-compliance
· Monitoring the quality of software products delivered by Service Providers
· Managing audits
· Acting as a catalyst for change and improvement in performance/quality
· Coordinates with IT PMO and other GCS departments
– Coordinates with PWCT, AES and other service providers

KEY JOB REQUIREMENTS
EDUCATION & CERTIFICATIONS
· Honours Graduate
· Professional QA/Audit Certification from international organization such as BSI
· Certification in QMS (ISO 9001)and ISMS (ISO 27001) preferred
· Other Certifications such as CMMi, ITIL, PMP or Six Sigma would be a plus

WORK EXPERIENCE
· 10 years QA experience
· Implementation of QMS (ISO 9001), ISMS (ISO 27001)
· Experience in similar position

SKILLS
· Proficiency in QMS (ISO 9001)and ISMS (ISO 27001)
· Proficiency in Project Management Process (PMI preferred)
· Proficiency in MS office (MS Excel, MS PowerPoint, MS Word, MS Outlook, etc.)
· Knowledge of CMMi and ITIL would be a plus
· Excellent interpersonal skills
· Strong commitment to excellence
· Result orientation – can deliver on time with “Can do” attitude
· Excellent written and verbal communication skills

Fluency in English. Arabic a big plus

Employer want to submit job applications through their website at:http://careers.alsayeronline.com/en/job-search-results/"> class="apple-converted-space"> https://agilitylogistics.mua.hrdepartment.com/hr/ats/JobSearch/index"> style="color:#FF9400">Apply Online

 

SOURCE : NEWJOBVACANCIES

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