- ( Installation, configuration and technical support of Desktops & Business Applications (problem detection, notification and resolution)
- Execute and manage Backups, retention schedule and vaulting of data.
- Administration of Network Security.
- Coordinate projects with other branches, provide technical support for both LAN/WAN and internet
- Documentation of all I.T. activities as per Group Policies
- Provide first-level support of most I.T. Hardware and software including Broking application global.
- Maintain a Critical calls log for analytical purposes
- Manage user accounts such as passwords and file access privileges
- Perform routine check of networked resources (computers, printers, scanners, Servers, EPABX)
- Perform regular Corporate Data Backup and maintain updated Backup logs.
- Configure and provide technical support for computers and networks.
- Configure and provide technical support for Scanners and faxes.
- Maintain the LAN and PC’s on Active Directory domain.
- Train users to use the network’s resources
- Provide Technical support OR liaise with vendor for Fire protection system (FM-200), Telephones, Door Security System (Access Control/Proximity), Projectors, Presentation setups.
- Liaison with vendors.
General Job Knowledge
- Working knowledge of Information Systems concepts including General Job Knowledge
- Working knowledge of Information Systems concepts including Trouble-shooting, installation, maintenance, security, backup/ recovery systems, Disaster Recovery. Working knowledge of DNS, DHCP, Group Policy and MS Active Directory technologies.
- Working knowledge of MS Windows and Networking.
- Excellent Communication skills to act as bridge between core users and Management
- Good analytical skills to detect and resolve issues on time
- Problem Solving
- Decision Making
This job is posted in the following Specialties:
Job Location: Al Kuwait, Kuwait
Company Industry: Other
Company Type: Employer (Private Sector)
Job Role: Technology/IT
Employment Status: Full time
Employment Type: Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 1
Career Level: Mid Career
Years of Experience: Min: 3
Residence Location: Kuwait
Degree: Bachelor's degree / higher diploma
SOURCE : BAYT
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