Retail Jobs to Suffice Your Needs in Kuwait
2322 16th July ,2015
, Kuwait City, Capital Governorate, Kuwait.
JOB PURPOSE
The IT Quality Assurance Manager is responsible to develop and establish procedures and quality standards and to monitor these against agreed targets.
KEY RESPONSIBILITIES
· Developing, agreeing and implementing ITpolicies, processes, procedures, and standards
· Monitor compliance with ITpolicies, processes, procedures, and standards
· Ensuring that Service Providers comply with international standards such as ISO
· Developing and updating Service Providers’ SLAs
· Monitoring Service Providers’compliance with SLAs as per the Service Agreement and calculating penalties for non-compliance
· Monitoring the quality of software products delivered by Service Providers
· Managing audits
· Acting as a catalyst for change and improvement in performance/quality
· Coordinates with IT PMO and other GCS departments
– Coordinates with PWCT, AES and other service providers
KEY JOB REQUIREMENTS
EDUCATION & CERTIFICATIONS
· Honours Graduate
· Professional QA/Audit Certification from international organization such as BSI
· Certification in QMS (ISO 9001)and ISMS (ISO 27001) preferred
· Other Certifications such as CMMi, ITIL, PMP or Six Sigma would be a plus
WORK EXPERIENCE
· 10 years QA experience
· Implementation of QMS (ISO 9001), ISMS (ISO 27001)
· Experience in similar position
SKILLS
· Proficiency in QMS (ISO 9001)and ISMS (ISO 27001)
· Proficiency in Project Management Process (PMI preferred)
· Proficiency in MS office (MS Excel, MS PowerPoint, MS Word, MS Outlook, etc.)
· Knowledge of CMMi and ITIL would be a plus
· Excellent interpersonal skills
· Strong commitment to excellence
· Result orientation – can deliver on time with “Can do” attitude
· Excellent written and verbal communication skills
Fluency in English. Arabic a big plus
Employer want to submit job applications through their website at: Apply Online
SOURCE : KUWAITJOBS
2322 16th July ,2015
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, Kuwait City, Capital Governorate, Kuwait.
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